Reservation terms and conditions

Rates:
 
The rates are calculated based on a minimum group of
minimum 6 or minimum 8 passengers for each departure;
Any decreasing on the number of passengers will affect the package rates;
The rates are calculated with the local taxation levels of 15 Feb 2016
Any increases on the local tax levels will be reflected on the package rates;
 
Payments:
 
At time of booking 30% down payment of the package price is due from the client as deposit.
45 days prior departure date the balance of 70% of the package price will be paid by the Client.
For reservations after 45 days prior departure 100% of the total price will be paid by the Client.
 
Cancellations by the client:
 
Total group cancellation:
The cancellations must be communicated by mail to the Delos Holidays and accepted;
The client can cancel the trip according the below conditions by informing the Delos Holidays
by written mail or fax;
The total group cancellation penalty fees are as follows:
45 days before departure – no penalty
From 45 to 30 days before departure – 30% of penalty on total package amount
From 30 to 20 days before departure – 50% of penalty on the total package amount
From 20 to the departure date – 100% of penalty on the total package amount
 
The partial group cancellation:
The reduction of the passenger number under min.6 or 8 will increase the package rate
of the remaining passengers; The cruise will be confirmed based on the new package rate
based on the remaining passenger number.The deposit received by the passengers that
cancel will be hold by Delos Holidays to cover the rate increasing for the remaining
confirmed passengers
 
We disclaim all liability for alterations or cancellations due to “force major” circumstances
such as war, riots, threat of wars, civil strife, government actions of restraint, fire,
terrorist activities or any act of international lowness, natural calamities, and other “force major”
circumstances may occurs. Liability of Delos Holidays can’t exceed anyhow the limits fixed
by the Bruxelles Convention established on 1970(L.n.1084 dated 27 dec. 1977).
For any disputes the court of Rome will be the only one entitled to an arbitral .
 
We suggest the passengers to purchase travel cancellation insurance.
 
Deviations, Cancellations, Premature termination of the Cruise by the organizer
 
The sail navigation is subject to weather conditions and marine traffic.
The captain may deviate, modify the itinerary and postpone the departure or premature
end of the cruise according the weather conditions.
If the cruise will be cancelled by the tour operator before the departure
the liability of tour operator is limited to refund the deposit amounts received by the clients;
 
Sailing boat substitution:
 
If a confirmed sail boat will not be available due unforeseeable event or circumstances,
the Tour Operator can substitute it with another boat with similar characteristics.
 
Liability
 
Delos Holidays, acts as intermediary , yacht brokers, transport companies, local guides, restaurants and the suppliers ,
therefore cannot be called responsible for the negligent acts, or/and admissions of these independent contractors (the suppliers),
their employers, agents, servants or representatives . Delos Holidays reserve the right of alteration of the service, the holiday,
makes an alteration on or before, the date of balance of payment is due. For any disputes the
Court of Rome will be the only one entitled to an arbitral .
 
Liability
 
Delos Holidays, acts as intermediary , yacht brokers, transport companies, local guides,
restaurants and the suppliers ,therefore cannot be called responsible for the negligent acts,
or/and admissions of these independent contractors (the suppliers), their employers, agents,
servants or representatives . Delos Holidays reserve the right of alteration of the service,
the holiday, makes an alteration on or before, the date of balance of payment is due.
For any disputes the Court of Rome will be the only one entitled to an arbitral .
 
Sailing boat insurance
 
Our boats is covered with:
●Full yacht insurance against damage to the vessel, its components and
  other onboard equipment, breakdown and use by a third parties
●Liability Insurance to third parties that covers the passengers for loss
  of life or permanent disabilitycaused by the boat staff.
 
Complaints
 
Should any complain arise during the cruise, this must be immediately reported to the local
representative or captain. The written complaint must be forwarded, with the proofs, directly to
Delos Holidays within 7 days from the end of the services booked with Delos Holidays.
After this term no complaints will be accepted.
 
Personal belongings and Baggage disclaimer
 
Delos Holidays is not responsible for personal belongings and luggage’s and does not assume
liability or accept claims for loss and damage to luggage breakage, theft or wear and tear during the cruise
 
Organizer
 
Delos Holidays, Via P.Togliatti,31 . 00065 Fiano Romano-Rome Italy
Tel. + 39.0765.480457 Mail : This email address is being protected from spambots. You need JavaScript enabled to view it.;